Terms & Conditions

This is the website of Central Business School whose primary address is:

Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, Buckinghamshire, MK14 6GD

All contracts for the provision of services by Central Business School shall be deemed to incorporate the terms and conditions set out below, which shall prevail over any other terms from the client.

For the purpose of clarification, the contracting parties shall be Central Business School (as the provider of the services) and either you as a client or your employing client organisation (as the procurer of the services). The name of the contracting entity (you or your employer) shall be clearly stated on the booking form. You should print a copy of these terms and conditions for your reference.


 1. Licence

Central Business School grants you a non-exclusive licence to use this website upon the following Terms and Conditions:

Central Business School may terminate this licence at any time without notice; and
your access and/or use of the Website constitutes your acceptance of these Terms and Conditions which apply to all pages on the Website and for all entry points into the Website.


2. Website content

All rights including those in copyright in the content of the Website are owned by, licensed to or controlled for these purposes by Central Business School (“the Content”). The Content includes, but is not limited to, the Website’s learning platform, content, design, layout, look, appearance and graphics. It is protected by intellectual property laws including, but not limited to, copyright. Accordingly, the Content may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own private non-commercial use. Any other use requires written permission from Central Business School .

The re-distribution, re-publication, or otherwise making available of the Content of the Website to third parties without the prior written consent of Central Business School is prohibited.

Without limiting the foregoing, no part of the Website may be distributed or copied for any commercial purpose, reproduced, transmitted or stored in any other website or other form of electronic retrieval system.

Unauthorised use of the Website may give rise to a claim for damages and/or be a criminal offence.


3. Limitation of liability

Central Business School makes no warranty, express or implied, or representation whatsoever regarding the Website or the Content or any advertising, services or products provided through or in connection with the Website.

Central Business School does not guarantee that use of the Website will be compatible with all hardware and software which may be used by visitors to the site.

Central Business School shall be under no liability to you whatsoever whether in contract, tort, (including negligence), breach of statutory duty, restitution or otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever arising out of or in connection with the use of the Website, or the use, accessing, downloading or relying on any information or other materials contained in this website, including, without limitation, any such loss arising as a result of any computer virus or any other malicious computer code.

These Terms and Conditions do not exclude Central Business School ‘s liability (if any) to you for personal injury or death resulting from Central Business School’s negligence, for fraud or for any matter which it would be illegal for Central Business School to exclude or to attempt to exclude its liability


4. Website information

The information on the Website is given in good faith and for general information and interest only. It is subject to change without notice. Central Business School is not responsible for any inaccuracies and (except as set out in clause 3) makes no representation and gives no warranty as to its accuracy.

The information on the Website should not be relied on and does not constitute any form of advice or recommendation. By using the Website you confirm that you have not relied on the Content as such. Any arrangements made between you and any third party named or referred to on the Website are entirely at your sole risk and responsibility.

Nothing on the Website is intended to be nor should be construed as an offer to enter into a contractual relationship.

Whilst every effort is made to ensure the information on the Website is correct, some details may be subject to change. Central Business School reserves the right to make amendments to the courses, dates, fees or other details, and to make cancellations or changes if numbers are insufficient. In the unfortunate situation that we have to cancel a course we will refund your fees in full, but we regret we are not able to offer any refund if you withdraw from your course or fail to complete a course, and you will be liable to pay any outstanding fees that may be due.


5. Courses and training

Central Business School will take all reasonable steps to provide the course for which you have enrolled. It does not guarantee to do so -and reserves the right to amalgamate, consolidate or cancel courses and alter the programme details and fees. Central Business School does not accept responsibility for the action of other agencies or for circumstances beyond the control of Central Business School, which may interfere with the ability of Central Business School to provide educational services, but it will take reasonable steps to prevent or minimise disruption to those services.

Where numbers at a location are insufficient to make running face to face classes financially viable Central Business School will deliver part or whole of the course through live video lectures.


 6. Changes to content of the Website

Central Business School will take reasonable steps to bring any substantial changes to the information on this website (including any changes to these Terms and Conditions) to the attention of visitors to the website and in particular to all students before they enrol. You are advised to check these Terms and Conditions from time to time.


7. Viruses

Central Business School does not warrant that the Website or access to it will be error-free or that the Website or the servers that make it available will be free of viruses or bugs.


8. Data Protection

Central Business School is a registered ‘data processor’ with the UK’s Information Commissioner and in accordance with the General Data Protection Regulations 2018 for the processing and storage of customer’s personal data. Your personal data will not be used for any purpose other than to deliver the tuition services and any additional services you have requested .The data will not be disclosed to any external sources other than CIPS without your written consent (unless there is a legal obligation to do so).

The information within your booking will be retained by Central Business School on a secure database and in secure cabinets. Please inform us in writing if you wish to have your personal data removed and/or to exercise your ‘right to be forgotten’. For further information please refer to Central Business School’s full Privacy Statement. A copy of which is available on our website


9. Refunds

A refund is the repayment of fees already received by the Central Business School.

Students, or their sponsors, are entitled to automatic full refunds where the Central Business School cancels a course, for which they had enrolled and paid fees. All refunds should be made within ten working days of the decision to close a class.

If you enrol on a CIPS course with Central Business School there is a 15 day refund period. This means Central Business School will give you a full refund less any costs we may have incurred on your behalf such as registration fees.

Refunds may also be made to students in the following situation:

Where a student’s complaint is upheld by Central Business School or a relevant agency (e.g. the CIPS ), or subsequent litigation results in a Court Order to refund all or part of a fee.

Where Central Business School has removed you from the CIPS management fee service you will be entitled to a refund of the unused portion of the fee (see section 16 Booking errors).

If you are seeking a refund, please write to the financial controller with the reasons for your request.


10. Booking a course

The registration form should be completed and submitted to Central Business School. Central Business School will then review your registration and, subject to deciding the course is right for you, send you email confirmation of your acceptance onto the course.


11. Payment

Central Business School will send you an invoice with your acceptance on the course. We ask for payment to be made before the course starts or within 30 days of us sending our invoice. Payments per module are made before the module begins.


12. Pass Guarantee

The Guaranteed Pass Scheme is a way of ensuring clients have the ability and confidence to pass first time and within the time frame of 40 taught weeks with Central Business School. It allows clients to continue to attend sessions until they are successful in the exams

All eligible clients enrolled with us will be given free class based or distance based tuition for each module they were unsuccessful with if, in the unlikely event, they fail their examinations or if circumstances mean they are unable to complete the course in 40 weeks. The Guaranteed Pass Scheme comprises of our classroom courses and revision courses. It does not apply to clients undertaking home study classes.

The limitations on the guarantee are-

  • Clients who opt for home study do not qualify for continued free individual tutorials within the pass guarantee.
  • Where it is not viable to run classes attended by clients who are present under the pass guarantee scheme (for reasons of finance or class size restrictions or any other reason as determined by Central Business School) those clients shall be directed to attend classes at different locations and /or at different times as required by Central Business School.
  •  Clients attending classes under the pass guarantee shall not block places for new clients. Where new clients wish to join classes clients attending under the pass guarantee scheme shall give up their places as directed to do so by Central Business School.
  • Where classes are full, client’s eligibility for free tuition under the pass guarantee scheme shall be deferred.
  • Any decisions over eligibility or continued eligibility for free tuition under the ‘pass guarantee’ shall be entirely made by Central Business School.


13. Payment by instalments

When you pay by instalments, you are committing to your whole course and to paying the entire course fees. You will make your first payment on enrolment. You will then make your remaining payments on a rolling basis, every 30 days from the date of initial enrolment. The number of instalments will vary depending on the course; this is identified on course information at the time of enrolment.


14. Ordering course books, registering CIPS membership & booking exams.

You are solely responsible for the accuracy of the information you submit within your booking in particular, with regards to your CIPS membership number and any other information required for bookings we make on your behalf.

You warrant to indemnify and hold harmless Central Business School in respect to any errors made by them regarding ordering books, arranging CIPS membership and exam booking ( the CIPS fees management service ) and their subsequent consequences.

Central Business School reserves the right at any time and entirely at its discretion to refuse to include or to remove parties from the CIPS fees management service provided it gives one weeks notice. Where payment for the CIPS fees management service has already been made you will be entitled to a refund for the unused portion of that payment and the unused portion of the administration fee.


15. Copyright

All materials (“Central Business School Materials”) provided for the tuition services including graphics, session slides, text products, digital products, software, audio and design are owned by Central Business School, or other third-party providers such as CIPS. No content in whole or in part of the Materials may be copied, reproduced, shared, disseminated, uploaded, posted, displayed, linked to or used in any way without the prior written permission of Central Business School. Any such use is strictly prohibited and will constitute an infringement of the copy right and other intellectual property rights of Central Business School, or in the case of material licensed to Central Business School the owner of such materials.


16. Course Swaps and Adjustments

Delegates may change study method or study venue for their course. Where delegates move to a more expensive study method, the pro rata difference in price will be due.

One course swap (level of study or different accredited course) is permitted and is considered on an individual basis. Course level suitability, additional fees and difference in cost are to be considered when changing over to a different course.

There may be an administration fee when swapping to a different course


17. Cancellation of Courses

It may be necessary for reasons beyond our control to change the content and timing of the tuition services including the entire programme, individual workshops, tutors the date or the venue. In the unlikely event that we cancel the whole programme we will automatically make a full refund, but hereby disclaim any further liability for any losses, consequential or otherwise.


18. General provisions

If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any jurisdiction in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable it shall be severed and deleted from these Terms and Conditions and the resultant Terms and Conditions shall remain in full force and effect.


19. Jurisdiction

Central Business School is controlled and operates from its offices in England. The formation, existence, construction, performance, validity in all aspects whatsoever of these Terms and Conditions or of any term of these Terms and Conditions or any dispute in relation to the materials contained in this website shall be governed by English law. The English courts shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Terms and Conditions or use of our services.

Contact us

Central Business School
[email protected]
01908 698 849

Milton Keynes Business Centre,
Foxhunter Drive, Linford Wood,
MK14 6GD

CIPS Approved Centre kitemark